We read every message about the downloader, our guides and copyright requests.
Write to us at hello@dysaver.net and we will reply as soon as we can, usually within a few working days.
Before you write
- A download failed: please include the Douyin link and the message you saw, and check our guide on Douyin downloads that are not working first.
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- Privacy questions: see our Privacy Policy.
We never ask for your Douyin password, and we will never contact you to ask for payment.